FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Will Michael read my message and reply personally?
Yes! It's true. I will tell you more - I made this site myself and personally communicate with all my students. I am convinced that art and teaching are a very personal matter.
Can I watch the tutorials offline?
Unfortunatly not. But so long as you have a internet connection and are a member of the Watercolor Online, you can watch them as many times as you like. Lifetime. No limitation.
Can I pay in my own currency?
Sure. We have a very good and safe payment system on site - Stripe. You can use Credit Card in any currency – it will be automaticly converted.
What equipment and materials will I need?
A List of Materials and all necessary explanations are on the video course page. Well, if you suddenly have additional questions - you can always contact me.
What should I do if I am having trouble viewing the videos?
Let's try to fix it.
When will the new courses appear?
I'm working on it! :)
How many times can I watch the video courses I purchased?
You have lifetime access to the video courses from your personal account with no restrictions on the number of views.
How can I access purchased video courses?
A direct link to the video course with all accompanying materials will appear in your personal account.
How do I get to see the video course, demo, or workshop?
How do I redeem a gift card?
Add your items to your cart. Then click on the pictogram of the card in the rop right corner once done with your purchases. Then, click on "Checkout" button. In the menu that will open, find the line that says "Redeem a gift card" and toggle the check mark next to it (as shown in the picture). Enter your gift card number and press "Apply". You are all set!